Customer Service
Our customer service personnel keep an eye out for offers on products you buy and alert you in addition to letting you know about other products and services you may be interested in. Should you need a bespoke item they will assist sourcing it. In the event of a need to return or replace an item they will deal with that as quickly and as efficiently as possible.
They will also speak with you regarding any products ordered that are unavailable for next day delivery to see if we can provide an alternative to get you a complete delivery every time.
We know it’s important to keep you abreast of new products and services so we can send you promotional and informational updates by email.
Not everyone likes to order in the same way so we have a number of ways to do so: Fax, Email, Phone and Online.
Our pricing is real time and dynamic so any reductions we get from our suppliers are passed straight on to you so you are sure to be getting a good deal. We regularly benchmark out top selling products against big named suppliers in our industry.
The Specialists - We Do It All!
Safetywear Clothing & Uniforms
We have a huge selection of garments to suit businesses of all shape and sizes. From Clothing, Workwear & Corporate Uniforms to Club Kits we can personalise them in a number of ways and with NO setup costs!
Personal Protective Equipment (PPE)
BOS are authorised distributors and resellers for Portwest, one of the world’s leading manufacturers of PPE equipment and workwear clothing. As well as Portwest, we also source products from other leading trade only manufacturers.
Printers & InkWhen you think of machines for your office you think of printers or multifunction devices. Here at BOS we do everything and take a wider view of business machines to encompass all the gadgets and technology that help keep your business running smoothly and efficiently.
What’s more we have the expertise and the knowledge to advise you on the best options for your organisation. Needing a refill, we have a huge range of original and compatible ink & toner cartridges at great prices with fast delivery.
Furniture & Interiors
Our team can help with the little projects as well as the largest projects. We give advice on styles and functionality and can even provide that pot plant to finish off the look.
Design, space planning, delivery & installation - complete project management for your peace of mind.
DSE chair assessments are very important with a lot of emphasis on staff wellbeing either in the office or home workers. A written assessment and report are provided when BOS carry out these assessments.
Confidential ShreddingAre you looking for a confidential shredding service?
We believe that security begins on your premises and that the containment of confidential waste is vital.
Our offering is designed to be fully flexible to meet your wide range of requirements and varied services that may be needed to provide a smooth, efficient, cost effective and compliant service. With more home working nowadays we can offer fully audited solutions.
Stationery & Office SuppliesWe understand that having high quality and great value general office supplies is essential for the day-to-day running of most businesses and organisations. BOS can supply across the whole of the UK and we make it easy for you to buy a huge range of quality office supplies from one reliable source.
Print & Promotional MerchandiseOur design team will help you put together all your printed
materials, from brochures to business cards.
You can get expert advice on the print method, finishing and
quantities that you need. It’s always better to see before you buy so we have a large
range of samples of print and printed promotional items for you to check are
fit for purpose.
Credit AccountsWe will take you through a very quick process to open up your credit account and work with you to establish a credit limit and payment terms to meet your requirements. Credit accounts are subject to approval.
Our credit control team will send your invoices by post or email in a format that’s right for you to suit your needs and a monthly statement will help you see where you are with payments.
We can personalise your invoice format to best meet your requirements, by order number, by delivery address, by department (cost centre), by product area, or simply 1 consolidated invoice per month to save on paperwork and time on re-entry in to your systems. We can even setup something completely bespoke for you!
If you require the use of purchase orders our processes ensure no orders will be placed without one.
We generally invoice once a month on the last day of the month but can invoice weekly or any other frequency to best suit you, we can even invoice on a specific day to meet your ledger close off date.
We go the extra mile to ensure we set your credit account up on our system just how you need it, from day one, to ensure the process runs as smoothly as possible from your 1st invoice, saving time and effort for both our companies.
Management ReportingOur Management Reports give your company a factual insight
into what you are spending and on what items as well as valuable information on
how we are servicing you.
You can choose to have these monthly, quarterly, bi-annually
or yearly. They clearly show what lines you buy, how often and how many of our
orders were delivered complete and what problems there were if any.
A transparent analysis to help you keep check on your
expenditure and our fulfilment of them. Peace of mind, transparency and
reassurance.
BOS can provide reporting showing cost centres, departments,
sites, detailed product usage, category spend, order source, top usage item
spend, green procurement report if required plus many more and these can be
scheduled monthly to go direct to the required personnel.
BOS are an appointed reseller for “Vantage Point” a Foresight
Technology product. It provides professional solutions to help you manage,
analyse and distribute your business critical data. Any report is possible.
Green IssuesLike many companies this is high on our agenda – we recycle our paper and cardboard waste, cartridges and use recycled or FSC paper whenever possible.
Why not use our full recycling services – for paper, batteries, printer cartridges, business machines, workwear, furniture cardboard and WEEE.
At BOS we have a number of green products in our ranges such as Fairtrade, Blue Angel, FSC, PEFC but if you have specific enquiries then call our Customer Service Team and let’s see how we can help you.