What can we say about our products? We have access to a huge range that suits every budget. Our quality is guaranteed by the careful selection of suppliers who offer us the very best. If our suppliers give us an offer we pass the savings on to you – we believe in complete transparency.
With our products come the extra services
– design, installation and removal of packaging
– digital proofing, logo design and advice on brands and sizing
– samples, design, guaranteed turnaround and budget optimization
– advice on related products and maintenance
– annual spend analysis, sourcing bespoke items
A business is nothing without a solid team of people dedicated to delivering high standards of customer care. At the BOS Group we pride ourselves on our consistently high service levels, but we never rest on our laurels and constantly look at ways of exceeding our customer expectations.
Our team consists of:
– who work behind the scenes to make sure you are put through to the right department, the goods are purchased correctly and at the right price and that your paperwork is correct and sent out in a timely fashion.
– are on hand every day to deal with you face to face when you pop into the retail store whether it be for office supplies or digital print.
CUSTOMER SERVICE ADVISORS
– experts in dealing with your enquiries and orders and sourcing bespoke items.
DESIGN & PRINT TEAM
– specialists in all things designed and printed, from spot to full colour print, from business cards to exhibition materials.
– fonts of all knowledge on our complete product range – furniture, embroidered workwear, office supplies, personal protection equipment – you name it, they know about it. Charged with giving our customers the best buying experience, they proactively look after your account to make sure you are getting the best deal each time.
We know that saving time and money are our customers’ top priorities, that’s why we offer ordering
It’s simplicity itself and available 24hours a day AND you get
when you spend over £50.
When it comes to managing your account you have a dedicated account manager and credit control department that helps with all your invoicing, payments and credits. Our Key Account Managers come out and visit you just to check we are doing things right and to make sure your pricing is giving you the best value for money.
Our design director can come out and discuss you design and print requirements at no cost to yourself, what better way to discuss you branding and marketing needs.
And did you know – We support local charities with a team that regularly runs in 10kms and half marathons, and monies raised from recycled.